| Resource
Directory
|
Parenting
can be a tough job. You don’t have to do it all alone. Help
is available whether you’re seeking childcare services,
parenting programs, adoption information or counselling
services.
|
Al-Anon
(514) 866-9803
For people whose lives have been affected by alcoholism
Alcoholics Anonymous
(514) 376-9230
For people affected by alcohol abuse
Bellwood Health Services
(800) 387-6198
For people with various addictions or eating disorders
Centre Life Line Chabad Projet Pride
(514) 485-5121
Crisis centre for drug abusers
Drug Help & Referral
(514) 527-2626
Assistance and referrals for substance abuse
Drug Information
Government website that helps teens find community resources to help with drug issues
www.getthefactsondrugs.ca
International Centre for Youth Gambling
(514) 398-1391
Information, prevention and treatment of gambling addiction
Le Grand Chemin
(514) 381-1218
Rehabilitation centre for teenage alcoholics (12-17 years old)
Narcotics Anonymous
(514) 249-0555
For people affected by drug abuse
Pavillon Foster
(514) 486-1304
Counselling for youth and families with alcohol, substance abuse or gambling problems
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Children of the World
(514) 332-6332
International adoption
Enfants d’Orient
(514) 881-1514
Assists in adoption of children from Taiwan, Korea and Thailand
Minister of Health & Social Services
Quebec government website focusing on international adoption
www.adoption.gouv.qc.ca
Multicultural Health and Adoption Clinic
(514) 412-4433
To serve children who have arrived from other countries
Parents Sans Frontières
(450) 652-1992
Assists in adoption of children from different countries
Societe Formons une Famille
(514) 287-7290
Assists parents who want to adopt children from Cambodia, China, Vietnam and Philippines
TDH pour les enfants
(514) 937-3325
International adoption
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Anti-bullying
Information
Bullying Website
A resource site that tries to combat bullying
www.bullying.org
Chat Danger
A British site that provides safety tips and information on how to prevent and deal with cyberbullying
www.chatdanger.com
Cyberbullying
Information about cyberbullying
www.cyberbullying.ca
Cyberbullying Prevention
Preventing and handling cyberbullying and harassment
http://netbullies.com
Info Cyber Bullying
Website with information on cyberbullying, the laws and prevention tips
www.stopcyberbullying.org
Kids Help Phone
Online site for kids being bullied
www.kidshelpphone.ca
Media Awareness Network
Tools to protect your children from cyberbullying
www.media-awareness.ca
Safe kids
Site about safe cell phone use and Internet safety
www.safekids.com
Safe Teens
Internet safety information
www.safeteens.com
The Promoting Relationships and Eliminating Violence Network
Provides assessment and intervention tools to promote policy related to bullying
www.prevnet.ca
Catering
21st Century Food Services
(514) 332-3555
Fresh gourmet meals delivered to your home, office or event
Mamaluv
(514) 823-9050
Frozen meals delivered to your home or as a gift
Parentête
(514) 831-4431
Delivery of healthy gourmet meals
www.parentete.com
Change
of Address
Canada Post
List change of address at post office or online at least two weeks before moving
www.canadapost.ca
Federal Government
(800) 959-8281
Notify federal government for benefit payments
www.cra-arc.gc.ca
Gaz Metropolitain
Change of address form on Internet
www.gazmetro.com
Hydro Quebec
(514) 385-7252
Change of address by phone or online
www.hydroquebec.com
Quebec Government
(514) 644-4545
For documents such as your medicare card, social insurance card and driver’s license
www.adresse.info.gouv.qc.ca
Videotron
(877) 486-6691
Change of address by phone or online
www.videotron.com
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A World of Dreams Foundation Canada
Montreal • (514) 985-3003
Fulfills the special wishes of children who are terminally, critically and chronically ill. Accepts monetary donations
Acceuil Bonneau
Montreal • (514) 845-3906
Accepts winter coats, clothing and monetary donations
Agence Ometz
Montreal • (514) 342-0000
D.D.O. • (514) 290-2122
Offers a range of programs in employment, integration and social services. Accepts monetary donations
Auberge Shalom...pour femmes
Montreal • (514) 731-0833
Accepts donations for women’s shelter
Big Brothers and Big Sisters Foundation
Montreal • (514) 845-7920 ext. 222
Will pick up clothes and slightly used furniture
Canadian Red Cross
(800) 418-1111
Accepts monetary donations
Centraide
Montreal • (514) 288-1261
Accepts only monetary donations
Dans la Rue
Montreal • (514) 526-5222
Accepts donations of goods and money
Fondation Quebec
Montreal • (514) 725-9797
Picks up old furniture and clothes
Free the Children
(514) 878-3733
Information and guest speakers for schools and families about the needs of children in
developing countries
www.freethechildren.com
Fripe-Prix Renaissance
Montreal • (514) 906-0804
Dorval • (514) 636-4746
Nun’s Island • (514) 768-9835
St. Laurent • (514) 747-2635
Verdun • (514) 766-5059
N.D.G. • (514) 733-6330
Lasalle • (514) 367-4746
Montreal • (514) 484-0145
Drop off furniture and small appliances in working condition. Can also be deposited in blue bins throughout the city
www.renaissancequebec.ca
Generations Foundation
Montreal • (514) 933-8585
Monetary donations provide meals to children in need and sponsors them for summer camps
Give the Gift of Sight
Eyeglass donations collected and distributed by the Lions Club and Lenscrafters
www.onesight.org
Heifer International
(800) 422-0474
Aid for families in developing countries toovercome poverty by providing animals for food or business
www.heifer.org
Joujouthèque Côte des Neiges
Montreal • (514) 341-2844
Joujouthèque Famille en Action
Montreal • (514) 932-6373
Joujouthèque Le Coffre à Jouets
Montreal • (514) 350-8881
Joujouthèque L’Octogone
Lasalle • (514) 367-6379
Joujouthèque Rosemont
Montreal • (514) 722-1851
Joujouthèque St. Laurent YMCA
St. Laurent • (514) 744-6268
Joujouthèque St. Michel
Montreal • (514) 381-9974
Accepts toys and monetary donations
Les Lutins Verts
Montreal • (514) 303-8718
Montreal • (514) 640-0101
Accepts used toys
MADA
Montreal • (514) 342-4969
Picks up clothing and food
Make-A-Wish of Quebec
Montreal • (514) 488-9474
Fulfills the special wishes of children who have a life-threatening illness. Accepts monetary donations
Mission of the Great Shepherd
Montreal • (514) 933-9608
Accepts clothing, furniture and other household items
Oxfam Quebec
(877) 937-1614 • Accepts monetary donations
Plan Canada
(800) 387-1418
Works to improve the lives of children around the world. Accepts monetary
donations
www.plancanada.ca
Renaissance Montreal
Montreal • (514) 276-3626
Accepts clothing, furniture, books, toys and computers
Salvation Army
(514) 935-7425
Will pick up appliances and household items to sell in thrift stores
Share the Warmth
Montreal • (514) 933-5599
Collects new or used clothes, food donations, school supplies and monetary donations
St. Vincent de Paul
Montreal • (514) 526-5937
(514) 525-2491
Will pick up used household articles including furniture and appliances, also accepts monetary donations
Sun Youth
Montreal • (514) 842-6822
Accepts clothing, non-perishables, toys, baby items and monetary donations
The Old Brewery Mission
Montreal • (514) 866-6591 ext. 47
Accepts clothing, linens, perishable and non-perishable items, and monetary donations
The Sabrina & Camillo D’Alesio Foundation
Montreal • (514) 671-0058
Accepts monetary donations for sick, impoverished or abused children
UNICEF Canada
(877) 955-3111
Accepts monetary donations
World Vision
Montreal • (866) 595-5550
Accepts monetary donations
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Eldercare
Helping Seniors
Montreal • (514) 748-7485
Home care and relocation support service for seniors
www.helpingseniors.ca
Nannies Etc.
Greater Montreal/North Shore • (514) 916-6638
Caregivers, housekeepers, live-in/live-out
SOSsitter.ca
Montreal • (514) 579-6991
Online search for local caregivers
www.sossitter.ca
Emergency
numbers
Gas Odour Detection
911 • (800) 361-8003 (in areas where 911 not available)
Hydro Quebec - Power Outages
(800) 790-2424
To report or for information during a power outage
Info Crime Quebec
(514) 393-1133
To file an anonymous report about criminal activity
Poison Control Centre
(800) 463-5060
Information on the toxicity of products and treatment
Police & Fire Department
911 • To contact police and fire department in the event of an emergency
Sûreté du Québec
310-4141 *4141 cell phone
For emergencies
MADA
6700 Cote des Neiges #218, Montreal • (514) 342-4969
Mission of the Great Shepherd
2510 Centre St., Montreal • (514) 933-9608
Multi-Caf
3591 Appleton Ave., Montreal • (514) 733-0554
N.D.G. Food Depot
2121 Oxford St., N.D.G. • (514) 483-4680
Share the Warmth
625 Fortune St., Montreal • (514) 933-5599
Sun Youth
4251 St. Urbain St., Montreal • (514) 842-6822
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Information
Numbers
Access Montreal
311 • All services in Montreal
Automatic Tax Info Line
(800) 267-6999
Free advice on income tax
Automobile Protection Association
(514) 272-5555
Non-profit organization that promotes consumer interests
www.apa.ca
Better Business Bureau of Montreal
(514) 905-3893
Promotes ethical relations between businesses and consumers
www.bbb-bec.com
Canada Child Tax Benefit
(800) 387-1193
Helps to ease the financial burden of low-income families
www.universalchildcare.ca
Canadian Anti-Fraud Call Centre
(888) 495-8501
For people who suspect they have been a victim of a scam
Canadian Human Rights Commision
(514) 283-5218
Responsible for ensuring compliance with the Employment Equity Act
www.chrc-ccdp.ca
City of Montreal
311 • Information about services in Montreal and surrounding boroughs
Commission de la Santé et de la Sécurité du travail (CSST)
(514) 906-3000
Information about safety in the workplace
www.csst.qc.ca
Commission des Normes du Travail
(514) 873-7061
Information about your rights as an employee
www.cnt.gouv.qc.ca
Consumer Product Safety Bureau - Quebec Office
(514) 283-5488
For information, advice and copies of various publications on the safety of consumer products including baby products
Consumer Protection Office
(514) 253-6556
Protects consumers and defends their interests
Family Allowance (Regie des Rentes)
(800) 463-5185
Provincial child-assistance payment
www.rrq.gouv.qc.ca/enfants
Gaz Metropolitain
www.gazmetro.com
(514) 598-3222
Hazardous Waste Collection
311
Monday to Friday service
Health Insurance Card RAMQ
(514) 864-3411
Health insurance card info line
www.ramq.gouv.qc.ca
Hydro Quebec
(514) 385-7252
Customer service line
www.hydroquebec.com
Immigration Canada
(888) 242-2100
Customer service line
Info-Santé
811
To reach a health care professional for non-urgent matters
Ministère de la Santé et des Services Sociaux
(514) 644-4545
General information about health and social services
www.msss.gouv.qc.ca
Montreal Police
(514) 280-2222
For non-urgent situations
Option Consommateurs
(514) 598-7288
Non-profit organization whose mission is to promote and defend the basic rights of consumers
Passport Office
(800) 567-6868
Customer service line
www.ppt.gc.ca
Provincial Income Tax
(514) 864-6299
Income tax and social programs
Quebec Justice Department
(800) 597-8645
Customer service line
Quebec Parental Insurance Plan
(888) 610-7727
Customer service line
www.rqap.gouv.qc.ca
Régie des Rentes
(514) 873-2433
Allowance for handicapped children
Road Conditions
511
For information about Quebec road conditions
Safe Kids Canada
(888) 723-3847
Information on the prevention of injuries to children
www.safekidscanada.ca
Support Payment System
(800) 488-2323
For parents whose child support payments are in default
Universal Child Care Benefit Forms
(800) 387-1193
Customer service line
Internet
safety
Cyber Patrol
Software to filter certain kinds of information such as a child’s name, address and phone number
www.cyberpatrol.com
Cyber Sitter
Software to record children’s Internet messages
www.cybersitter.com
Net Lingo
Parents will find a dictionary defining thousands of terms and acronyms used online
www.netlingo.com
No Slang
Provides translation of slang and acronyms used online
www.noslang.com
On Guard Online
A website sponsored by the U.S. government that offers tips for safe Internet surfing and social networking
www.onguardonline.gov
Spectorsoft
Software to record children’s Internet messages
www.spectorsoft.com
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Mediation
Association de médiation familiale du Québec
Information on mediation in Quebec
www.mediationquebec.ca
Family Mediation Association
(514) 990-4011
Help for couples divorcing
Justice Canada
(514) 393-2285
Click on “spousal relationship breakdown” for information on finding a certified mediator
www.justice.gouv.qc.ca
Volunteer Community Mediation
(514) 630-9864 ext. 323
Free mediation service offered by volunteers trained at the YMCA to assist in neighbourhood conflicts
www.pointeclairemediation.com
Sexual
Assault Support
Centre des Femmes de Montreal
(514) 842-4780
www.centredesfemmesdemtl.org
Criphase
(514) 529-5567
For men who were sexually abused as children
Montreal Assault Prevention Centre
(514) 284-1212
Montreal Sexual Assault Centre
(514) 934-4504
Movement Against Rape and Incest
(514) 278-9383
For women and teenagers 16 & up
Sexual Assault Centre of McGill Students’ Society
(514) 398-8500
West Island CALACS
(514) 620-4333
Help for women who have been victims of sexual aggression
Support
Services
Agence Ometz
(514) 342-0000
(514) 290-2122
Non-profit social services agency that supports and strengthens individuals and families
www.ometz.ca
AIDS Community Care Montreal
(514) 527-0928
Referrals, psycho-social and practical resources for people affected with HIV/AIDS
ALS Society of Canada
Support and information for those who have loved ones living with Amyotrophic Lateral Sclerosis (ALS),
commonly known as Lou Gehrig’s disease
www.als.ca
Alzheimer Groupe Inc.
(514) 485-7233
Support group
www.alzheimergroupe.org
Alzheimer Society of Montreal
(514) 369-0800
Support group
www.alzheimermontreal.ca
AMCAL
Family Services
(514) 694-3161
Youth and family counselling
www.amcal.ca
ANEB Quebec
(514) 630-0907
Information and support for people affected by eating disorders
www.anebquebec.com
Arthritis West Island Self-Help Association Of Montreal
(514) 631-3288
Support group
www.awishmontreal.org
Association de Spina-Bifida et d’Hydrocéphalie du Quebec
(514) 340-9019
Information on spina-bifida
www.spina.qc.ca
Association des parents de jumeaux et de triplés de Montréal
(514) 990-6165
For parents of twins or triplets
www.apjtm.com
Auberge Shalom Counselling and Resource Centre
(514) 485-4783
Counselling services for abused women and their children
Batshaw Youth Services
(514) 989-1885
Youth and family counselling
Big Brothers and Big Sisters of Greater Montreal
(514) 842-9715
Mentoring and tutoring programs for children
www.gfgsmtl.qc.ca
Black Community Resource Centre
(514) 342-2247
Offers services and support primarily for the English-speaking community
Breast Cancer Action Montreal
(514) 483-1846
Supports the adoption of the precautionary principle as a guideline for action against breast cancer
Cangrands
(514) 733-4046
An association made up of grandparents raising their grandkids
Care-ring Voice
(866) 396-2433
Support program for caregivers
Carousel - NOVA West Island
(514) 695-8335
Offers a “circle of support” to grieving children and youth who are coping with loss and change.
CCS
(514) 937-5351
Support for seniors in isolation. Operates three 50+ community centres, which offer a wide variety of programs and home support
www.ccs-montreal.org
Cedars’ CanSupport
(514) 843-1666
(514) 934-1934 ext. 42314
Cancer support
Centre des Femmes de Montreal
(514) 842-4780
Offers free legal information
www.centredesfemmesdemtl.org
Chinese Family Services
(514) 861-5244
Support services
Compassionate Friends
(450) 458-3164
Offers bereaved parents friendship, understanding, grief education and hope
Council on Palliative Care
Website with listings of Montreal-area palliative care resources and other information
www.council-on-palliative-care.org
Depression and Bipolar Support
(514) 458-6342
A non-denominational support group with weekly meetings
Diabetes Quebec
(514) 259-3422
Support and information for people with diabetes
Elizabeth House
(514) 482-2488
For young anglophone parents. Offers housing assistance, childcare, parental support and counseling
Employability (Montreal YWCA)
(514) 866-9941 ext. 416
Employment and career counseling programs
Federation CJA
(514) 735-3541
Centre for funding, creating and coordinating the agencies and services for the Jewish community
Financial Assistance For Families
Quebec government website with information about financial assistance available to parents
www.mess.gouv.qc.ca/thematiques/famille
Head & Hands
(514) 481-0277
Youth centre
Healing Together
(514) 695-8529
Monthly support group for women dealing with a miscarriage or death of an infant
Heart & Stroke Foundation
(514) 871-1551
Information about preventing heart disease
www.heartandstroke.qc.ca
Hope & Cope
(514) 340-8255
For those whose lives have been touched by cancer
Jewish Women International of Canada
(514) 487-2330
Provides services and information to the less fortunate
Juvenile Diabetes Research Foundation
(514) 744-5537
Support services and information about juvenile diabetes
Le Pivot Youth and Family Services
(514) 574-5658
Family support and counselling services
Leave out Violence
(514) 938-0006
Organization that aims to reduce violence in the lives of youth
Look Good - Feel Better
(800) 914-5665
Helps women with cancer cope with their appearance as a result of radiation and chemotherapy treatments
www.lookgoodfeelbetter.org
MAB/Mackay Rehabilitation Centre
(514) 482-0500
For children with motor and language impairments as well as deaf and hard of hearing people of all ages
Montreal Hooked on School
(514) 286-2346 ext. 202
Provides counselling to motivate teens to stay in school
Multiple Sclerosis Society of Canada
(514) 849-7591
Information and research about Multiple Sclerosis
Muscular Dystrophy Canada
(514) 393-3522
Information and research into Muscular Dystrophy
National Sleep Foundation
Tips on sleep and kids. Alerting the public on the importance of sleep
www.sleepfoundation.org
Native Friendship Centre
(514) 499-1854
Promotes a good quality of life of for the aboriginal community of Montreal
NOVA West Island
(514) 695-8335
Personal care assistance and respite for primary caregivers
One Parent Families Association
(514) 685-2717
A group of single parents meet weekly. Children welcome
Overeaters Anonymous
(514) 488-1812
12-step recovery group for compulsive overeaters, anorexics and bulimics
Project Chance
(514) 934-6199
Assists single mothers (who are studying full time) with affordable housing
Quebec Association for Parents of Visually Handicapped Children
(450) 465-7225
Support group
www.aqpehv.qc.ca
Quebec Blind Sports Association
(514) 252-3178
Coordinates and facilitates access to sports at every level for people who are blind
Quebec Epilepsy Association
(514) 875-5595
Support services
Quebec Federation of Autism and Other Pervasive Developmental Disorders
(514) 270-7386
Organization promoting community awareness of the rights of autistic individuals
www.autisme.qc.ca
Regroupement pour la Trisomie 21
(514) 850-0666
Provides information and raises public awareness for families of children with Down Syndrome
www.trisomie.qc.ca
Separated Fathers
(514) 254-6120
Support group
She’ar Yashuv Counseling
(514) 481-4579
Personal and family, pre-marital and mixed marriages
Single Mothers Program (Montreal YWCA)
(514) 866-9941 ext. 416
19-week program designed to encourage integration into the workforce
Single Parents Association
(514) 366-8600
Provides social services to single parents
Sun Youth
(514) 842-6822
Offers services to youths, seniors, individuals with low income or families with special needs
Support for the Supporters
(514) 457-5819
Support group for family members and caregivers of people living with a life-threatening illness
Take Back Your Life
(514) 684-9896
Program offered by Self Help Against Depression (S.H.A.D.) offering guidance and education to assist in overcoming depression, anxiety and social dysfunction
TeenConnector
Online community for youths living with cancer
www.TeenConnector.ca
The Centre for AIDS Services of Montreal (Women)
(514) 495-0990
Education on HIV/AIDS prevention and support to those living with the HIV virus
The M.I.S.S. Foundation Montreal
(514) 489-4121
Support group for parents whose young child has died
The Montreal Children’s Hospital
For help preparing for hospital stays click on “Patients and Families” then on “Hospital Visit”
www.thechildren.com
West Island Women’s Centre
(514) 695-8529
Offers courses and free seminars to women
www.wiwc.ca
Women’s Centre of Montreal
(514) 842-1066
Offers free legal information
Yoga Bliss
(514) 932-7971
Sérénité Yoga is a free yoga program run by the Quebec Breast Cancer Foundation
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Alcoholics Anonymous
(514) 376-9230
Support and help line for alcoholics
Auberge Shalom...pour femmes
(514) 731-0833
Support line for abused women. Available 24/7
Canadian Anti-Fraud Call Centre
(888) 495-8501
For people who suspect they have been a victim of a scam
Depression Anonymous
(514) 278-2130
Support line for people suffering from depression
Drug Help & Referral
(514) 527-2626
24-hour referral and help line
Education Coup-de-Fil
(514) 525-2573
Parent hotline manned by trained counsellors who offer support and refer callers to resources
Elder Abuse Info Line
(514) 489-2287
Support line for abused seniors
Gamblers Anonymous
(514) 484-6666
24-hour information line for gamblers
Info-Cancer Help Line
(800) 363-0063
Information and support for cancer patients
Kids Help Phone
(800) 668-6868
Telephone and web support for kids in distress
www.kidshelpphone.ca
Missing Children’s Network
(514) 843-4333
Assists families searching for missing children
Montreal Sexual Assault Centre
(514) 934-4504
24-hour crisis line for sexual assault victims
Parent Help Line
(514) 288-5555
Offers listening and intervention assistance to parents 24/7
SOS Spousal Abuse
(800) 363-9010
Offers listening and referral to victims of domestic
violence (for women). 24-hour help line
Suicide Action Quebec
(866) 277-3553
(514) 723-4000
Intervention for people contemplating suicide and for people who have been affected by suicide
Women Aware
(514) 489-1110
Anonymous support and referral for victims of domestic violence
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Auberge Shalom...pour femmes
(514) 731-0833
Chez Doris
(514) 937-2341
Logifem
(514) 939-3172
Montreal Women’s Aid
(514) 270-8291
Native Women’s Shelter of Montreal
(514) 933-4688
Salvation Army
(514) 935-7425
(514) 934-5615
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